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About

I've been in the seat.

Portrait of Michael Santos
$25M+
Pipeline
16+
Years

Most marketing-ops consultants have advised. I've owned the number — with a team, a budget and a board asking where the pipeline went.

I started at G3 Communications as a coordinator and left eleven years later as Director of Marketing, having built the entire martech function from nothing — email automation, CRM, lead scoring, analytics, content syndication — and run demand gen and ABM for 100+ B2B clients.

When Emerald acquired us in 2019 I led the integration, then spent six years asVP of Marketing and later VP of Marketing + Product across 20+ B2B media and event brands. A $1M+ budget, a team of 15, and $25M+ in attributed pipeline in FY2022.

Today I do that work fractionally. I'm currently embedded with a high-growth B2B SaaS team running their marketing operations end to end — and throughDevenio Media, I produce the event content that feeds it.

Track record

Where I've operated.

Heinz Marketing

Senior Marketing Consultant

Embedded at Honeycomb.io

2026 — Present

Fractional marketing operations for a high-growth B2B SaaS team — covering the internal MOps lead end to end. This is the engagement model I now offer directly.

  • Own HubSpot and Salesforce campaign operations across field events, conferences, webinars and gated content — with enforced naming, UTM governance, campaign hierarchies and member-status logic.
  • Run post-event lead processing end to end: scanner and Typeform consolidation, SFDC cross-referencing, Apollo enrichment, and hot-lead handoff under a 48-hour SDR SLA.
  • Built executive KPI dashboards and SQL-based pipeline analysis that turn funnel data into decisions.
  • Execute virtual event operations in Goldcast — registration, attendance, on-demand, and MEL/MQL routing.

Emerald

VP, Marketing + Product — Content Division

2022 — 2025

Owned marketing operations, product and P&L across 20+ B2B media and event brands, running a $1M+ budget and a team of 15+.

  • Directed the martech stack across HubSpot, Marketo, Salesforce, Jasper and Zapier — enabling intelligent routing, segmentation, personalization and lifecycle automation.
  • Deployed full-funnel audience growth and re-engagement across 20k+ dormant records, rebuilding list health and subscriber retention.
  • Delivered reporting monthly to business units and quarterly to executive leadership.
  • Launched new content franchises — Retail Trendcaster, Holiday ThinkTank, B2BMX Summer Camp — as measurable demand programs, continuously A/B tested.
Retail TouchPointsDemand Gen ReportHospitality DesignPizza Today

Emerald

VP of Marketing

2019 — 2022

Led marketing strategy and operations for 15+ B2B event brands reaching 300k+ professionals a year, and drove the G3 Communications post-acquisition integration.

  • Managed a $1M+ budget to record ROAS, generating $25M+ in attributed pipeline in FY2022.
  • Formalized data-driven KPIs, attribution and executive dashboards across every campaign channel.
  • Led post-acquisition integration of G3 Communications — aligning platforms, processes and performance metrics across marketing, sales and digital operations.
  • Launched and scaled 10+ digital properties contributing $15M+ in annual revenue.
B2B Marketing ExchangeRetail Innovation ConferenceWPPIHOW Design

G3 Communications

Marketing Coordinator → Director of Marketing

2008 — 2019

Grew from coordinator to company-wide marketing lead, owning the entire martech function through the 2019 acquisition by Emerald.

  • Owned all MarTech operations — evaluated, implemented and optimized email automation, CRM, analytics, webinar delivery, content syndication and lead scoring.
  • Built and scaled full-funnel demand generation and ABM programs for 100+ B2B clients across tech, retail and services.
  • Directed brand, audience and campaign strategy across Retail TouchPoints, Demand Gen Report and Content4Demand.
Retail TouchPointsDemand Gen ReportContent4Demand

Devenio Media

Co-Founder

2025 — Present

Boutique studio producing event content — video, photography and podcasts — for B2B conferences, media brands and sponsors.

  • Direct on-site production and post-event workflows that turn live events into assets for web, email and social.
  • Built the studio's own marketing-ops infrastructure — CRM, lead capture, segmentation and nurture — with AI-enabled tooling.
  • Designed and shipped an AI-powered content-intelligence iOS app (SwiftUI + React) from concept to MVP.
GoogleAMDMongoDBAvalaraNeural MagicToshiba

Toolkit

What I operate in.

Marketing automation & CRM

HubSpotMarketoSalesforceMarketing CloudPardotActiveCampaign

Lifecycle & demand gen

Lead scoringMQL routingNurture designSegmentationABMA/B testing & CRO

Data, reporting & attribution

SQLPowerBITableauGoogle AnalyticsCensusOmeda

Automation & AI

Zapiern8nMakeOpenAIAnthropicApollo

Events & content

GoldcastPremiere ProDaVinci ResolveAfter EffectsLightroomFigma

Credentials

Certified.

  • Marketing Automation — Marketo
  • Conversational Marketing — Drift
  • Account-Based Marketing — Demandbase

William Paterson University

B.S., Marketing

2005 — 2009

Operated for

The brands behind the résumé.

Brands led at Emerald & G3 · clients of Devenio Media & Devenio Plus

Google
AMD
MongoDB
Toshiba
Neural Magic
Avalara
Project Insight
Honeycomb.io
Google
AMD
MongoDB
Toshiba
Neural Magic
Avalara
Project Insight
Honeycomb.io
Retail TouchPoints
Demand Gen Report
B2B Marketing Exchange
Retail Innovation Conference & Expo
TouchPoints TV
B2B Innovator Awards
HOW Design
Hospitality Design
Pizza Today
WPPI
Emerald
Retail TouchPoints
Demand Gen Report
B2B Marketing Exchange
Retail Innovation Conference & Expo
TouchPoints TV
B2B Innovator Awards
HOW Design
Hospitality Design
Pizza Today
WPPI
Emerald